![]() If Path column is labelled as Call Queue: Click Details in the last column to see call queue members that the call queue tried to reach.If there is a label in the Device column: The client or app was set to DND (do not disturb) status.Auto Recorded: The call was automatically recorded.One of the following labels will be applied: Identifies the phone user's desk phone model or Zoom client or app platform. You may also see a caller verified icon in certain scenarios. ![]() If an external party doesn't have a caller ID name and Zoom Phone was able to detect a location, the location will display below the caller ID number.The entry will display Anonymous for calls that do have a caller ID (the caller hid their caller ID name and number).Zoom Phone also displays the direct phone number (if applicable) and internal extension number. For example, it will display the phone user's profile name instead of their caller ID name. If an internal extension is involved in the call, Zoom Phone displays the internal display name for that phone number instead of their caller ID name.Only the caller ID number will display if the party doesn't have a caller ID name. Displays the caller ID name and number of the originating ( From) and target ( To) call participant.The following points explain the columns in the log table to help you identify log entries: From and To columns Click Export at the top-right area to save a CSV file containing the current call log entries you've filtered using the options in the previous step. ![]() Note: We recommend using the Zoom Phone usage reports to verify bill charges.
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